How a recommendation helped us when we struggled to sell our home
This week we hear from a vendor that had marketed their home with a corporate estate agent and had issues with communication. Hear how Newboulds & Co resolved the issue to successfully sell the property.
After an unsuccessful marketing campaign, the homeowner was recommended to Newboulds & Co from a family member we had help move previously.
We met for an initial market appraisal and listened to the issues they encountered. We then devised a marketing strategy for the property to include a fantastic freelance professional photographer and HD video and a schedule of when it was best to communicate with the homeowner. Initially this was for the booking of viewings and feedback and then updates on how the sale was progressing, once we agreed a sale from one of the multiple offers received.
See below the homeowners thoughts once the sale had completed:
From first contact with the Newboulds team they were courteous, very professional and efficiently and effectively dealt with any questions/issues.
My personal contact throughout the selling process was David. He was very reliable, honest and friendly. Nothing was too much trouble, he always answered emails and phone calls and he worked above and beyond to assist with the sale of property from viewings to the purchase. He kept me updated regularly, had a positive attitude and was supportive during stressful times caused by personal issues which were occurring at the same time as the sale. By proactively maintaining good communication, with both buyers and solicitors, he ensured the momentum of the sale was maintained during the sales process.
Throughout, the office team were kept up to speed on the progress of the sale; consequently, when David wasn’t available they were able to field questions and handle, and progress, any issues which needed attention.
I would highly recommend the team to anyone selling their home.
For advice on the sale of your property, click here to arrange a market appraisal of your home.